Category Archives: Uncategorized

EDC Errors

The first week of the year brought with it new security updates from Microsoft.  Unfortunately,  this new patch also aloha.  If you are receiving an error when opening EDC, “Cannot access Iberdir”.  This is because of the security patch. “Microsoft … Continue reading

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Changes to AMX, no need to sign as of April 2018

American Express has announced that it will no longer require signatures for credit card purchases beginning in April 2018, joining Discover and Mastercard, which have also announced similar changes. According to Jaromir Divilek, an executive VP at American Express, the company is … Continue reading

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Auto Grats

A Tip For Dealing with Automatic Gratuities A new Internal Revenue Service (“IRS“) rule, set to take effect in January 1, 2014, may eliminate a common practice in the restaurant industry. Often, an automatic gratuity, normally 18%, is added to … Continue reading

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Aloha EDC credit card troubleshooting| Need Aloha help

If you started having issues with EDC on Monday Jan 16th, 2017, Did your EDC stop working. EDC Stop processing cards, won’t let you settle cards from last night, you are not alone.  Follow this Aloha EDC credit card troubleshooting … Continue reading

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Aloha POS System EDC issues and Spooling

Aloha POS System Edc Spooling If you are having having trouble with your EDC. So you have put the system in spooling mode by stopping POS in EDC.  Later your internet returns and you want to get all those spooled files … Continue reading

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Automated reports

Aloha makes reporting easy.  The issue has always been you have to be on site or in front of a computer to get them. We have created our own method of getting your daily sales reports sent to your email … Continue reading

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EDC Quick fix |Aloha EDC Offline

If your credit cards are not processing through EDC try this simple EDC Quick fix Guide. Close EDC From a run command type CMD and hit enter Type net stop edcsvr Wait until you message that service stopped Now type … Continue reading

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Windows 7 upgrades

Need Aloha Help can provide you a new windows computer, have all your data moved from the old server to the new one and make sure you Aloha is PCI compliant. If you are running Aloha 6.7 you can take … Continue reading

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No Contracts needed

We believe in paying for what you need.  We offer support on a as needed basis.  When you  need us, give us a call.  Billing starts at just $55 for each 30 minutes of phone support or $110 for each … Continue reading

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EDC Credit card processing changes

Does not matter if you are a client or a processor.  If you have been given a config sheet from your processor, we can get you changed. We will test your new configuration on our servers first to make sure … Continue reading

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