Author Archives: aloha

What is your backup solution

Computers die, hard drives crash. Its just a part of technology.  Do you have a backup plan in place. I recently came across Axial Commerce for backup of Aloha. They offer a free backup solution along with nightly email of … Continue reading

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Best EMV option for older Aloha systems

If you are like many others, you have an older Aloha system, the cost to upgrade is not even in your 4 your plans.  You are still in luck.  The solution to going to chip readers is not upgrading your … Continue reading

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Its not a April Fools joke, no more signatures

Visa has announced that starting in April, it will get rid of the requirement for signatures on credit card purchases in North America. Now that Visa is on board, all four of the major credit card companies are removing signature requirements. … Continue reading

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EDC Errors

The first week of the year brought with it new security updates from Microsoft.  Unfortunately,  this new patch also aloha.  If you are receiving an error when opening EDC, “Cannot access Iberdir”.  This is because of the security patch. “Microsoft … Continue reading

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Changes to AMX, no need to sign as of April 2018

American Express has announced that it will no longer require signatures for credit card purchases beginning in April 2018, joining Discover and Mastercard, which have also announced similar changes. According to Jaromir Divilek, an executive VP at American Express, the company is … Continue reading

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Auto Grats

A Tip For Dealing with Automatic Gratuities A new Internal Revenue Service (“IRS“) rule, set to take effect in January 1, 2014, may eliminate a common practice in the restaurant industry. Often, an automatic gratuity, normally 18%, is added to … Continue reading

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Aloha EDC credit card troubleshooting| Need Aloha help

If you started having issues with EDC on Monday Jan 16th, 2017, Did your EDC stop working. EDC Stop processing cards, won’t let you settle cards from last night, you are not alone.  Follow this Aloha EDC credit card troubleshooting … Continue reading

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Aloha POS System EDC issues and Spooling

Aloha POS System Edc Spooling If you are having having trouble with your EDC. So you have put the system in spooling mode by stopping POS in EDC.  Later your internet returns and you want to get all those spooled files … Continue reading

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Automated reports

Aloha makes reporting easy.  The issue has always been you have to be on site or in front of a computer to get them. We have created our own method of getting your daily sales reports sent to your email … Continue reading

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EDC Quick fix |Aloha EDC Offline

If your credit cards are not processing through EDC try this simple EDC Quick fix Guide. Close EDC From a run command type CMD and hit enter Type net stop edcsvr Wait until you message that service stopped Now type … Continue reading

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